International development service center S.R.L
Registration number: J23/4747/2017
CUI: 38237889
 Bulevardul pipera (Sos pipera-Tunari) nr 25A Voluntari, Ilfov -Romania
 Contact number: +40728280000
   Website: https://www.eucarpet.com  Email: info@eucarpet.com
 Instagram: @eucarpet

Frequently Asked Questions

Please read our FAQ before sending us a message.

The thickness of the plush varies depending on the style of the carpet.

The use of non-slip foil is recommended for thinner carpets to prevent them from slipping and moving. The non-slip foil also acts as a cushion, preventing the flattening of the plush and thus prolonging the life of your carpet, and at the same time protects the carpet against the effects of heels or other sharp objects.

The photos of our carpets are made by professionals, with high-resolution digital cameras that ensure the optimal adjustment of the color temperature, after which they are processed with the help of Adobe Photoshop. The photos of the carpets therefore correspond to reality. However, the quality of the images you view also depends on the type, quality, and age of the monitor you are using, which can alter the way your photos and colors appear on the screen.

It is common for a carpet to leave lint. When a carpet is new, it may contain a surplus of material that will gradually fall off. These are small fibers left in the plush of the carpet, which has come to the surface. They usually disappear after 1-2 aspirations.

This is not a cause for concern, and the attempt to speed up the natural process will have no other result than additional carpet wear. Our advice is to be patient and you will see that this phenomenon will decrease in intensity and gradually cease.

Yes, we will never store your card information, while we use 128-bit SSL certificates to make all transactions safe and secure. Moreover, for payments, you will be redirected to PayPal’s payment gateway and we will not process any payment.

Feel free to say hello 🙂